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Hassengate Medical Centre

 Hassengate Medical Centre

This surgery in Stanford-le-Hope aims to provide the highest quality healthcare to the patients registered with us. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.

Please note we have temporarily ceased registering new patients 

Christmas NHS services

Car Park

The car park is now being extended (28/5/19) it will have access only for patients with disabilities during June / July - please bear with us whilst this work is undertaken.

Opening Hours Weekend

The Medical Centre is staffed from 08:00 Monday, Wednesday, Thursday and Friday and from 07:00 on Tuesday. The surgery closes at 18:45 everyday except Wednesday when it closes at 20:00. For more details about opening times and appointments see the appointments page.

Weekend GP and Nurse appointments

Can't find the time to see a GP or nurse during normal surgery times, or in our early Tuesday or our late Wednesday appointments? The Duty GP here can book you an appointment at the Thurrock Health Hub based at the Neera Medical Centre, SS17 0BY. Appointments are available at this Neera site on a Wednesday between 19:00 - 21:00 or on a Saturday or Sunday between 9am - noon.

iWantGreatCare

Please click on the icon to enter your feedback about your experience today at this practice. Many thanks

View Hassengate Medical Centre latest reviews 

Facilities & Access

Our premises are purpose built with wheelchair access throughout, toilet facilities suitable for people with physical impairments and baby changing facilities.

Outside there is space for buggies and limited car parking spaces, including two designated as parking for those with disabilities. 

If you suffer from any form of impairment or have any special needs and may need help in using the service we provide, please make yourself and your needs known to our reception staff - we will do all that can reasonably be done to help. If you are likely to need help or assistance when visiting us, please bring a friend. See our “Guide for our patients with disabilities”.

To Register for On-line appointments / repeat medication as well as your summary information

Please contact the practice to obtain your own pin and other details, to enable you to log on to https://patient.emisaccess.co.uk and book appointments, order repeat medication or let us know you have changed your address or telephone number.

Should you want full access to your records created from 1st April 2015

Please contact the practice receptionists and read and complete the specific form that will allow you to obtain your own details. This facility will not, usually, be available to patients under the age of 18yrs.

Information sharing

How the NHS and care services use your information

Hassengate Medical Centre is one of many organisations working in the health and care system to improve care for patients and the public. 

Whenever you use a health or care service, such as attending Accident & Emergency or using Community Care services, important information about you is collected in a patient record for that service. Collecting this information helps to ensure you get the best possible care and treatment.

The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with:

  • Improving the quality and standards of care provided
  • Research into the development of new treatments
  • Preventing illness and diseases
  • Monitoring safety
  • Planning services

This may only take place when there is a clear legal basis to use this information. All these uses help to provide better health and care for you, your family and future generations. Confidential patient information about your health and care is only used like this where allowed by law.

Most of the time, anonymised data is used for research and planning so that you cannot be identified in which case your confidential patient information isn’t needed.

You have a choice about whether you want your confidential patient information to be used in this way. If you are happy with this use of information you do not need to do anything. If you do choose to opt-out your confidential patient information will still be used to support your individual care.

To find out more or to register your choice to opt out, please visit www.nhs.uk/your-nhs-data-matters.  On this web page you will:

  • See what is meant by confidential patient information
  • Find examples of when confidential patient information is used for individual care and examples of when it is used for purposes beyond individual care
  • Find out more about the benefits of sharing data
  • Understand more about who uses the data
  • Find out how your data is protected
  • Be able to access the system to view, set or change your opt-out setting
  • Find the contact telephone number if you want to know any more or to set/change your opt-out by phone
  • See the situations where the opt-out will not apply

You can also find out more about how patient information is used at:

https://www.hra.nhs.uk/information-about-patients/ (which covers health and care research); and

https://understandingpatientdata.org.uk/what-you-need-know (which covers how and why patient information is used, the safeguards and how decisions are made)

You can change your mind about your choice at any time.

Data being used or shared for purposes beyond individual care does not include your data being shared with insurance companies or used for marketing purposes and data would only be used in this way with your specific agreement.

Health and care organisations have until 2020 to put systems and processes in place so they can apply your national data opt-out choice. Our organisation is not currently’ (2018.10) able to apply your national data opt-out choice to any confidential patient information we may use or share with other organisations for purposes beyond your individual care.

Any concerns please do contact the practice manager at Hassengate Medical Centre

This practice may supply personal health data to comply with its legal obligations from time to time, as directed by the Secretary of State for Health, or other recognised Statutory Authority.

Anonymised data on the use of fit notes is being provided to the HSCIC on behalf of Department of Health, and the Department for Work and Pensions. This will enable the Department for Work and Pensions to undertake research analysis to inform policy relating to employment and sickness absence, including evaluation of Fit for Work.

ICO information page for the public:                www.ico.org.uk/for-the-public

For details on how this data may be used visit: www.gov.uk/dwp/fit-note-data

Out of Hours

Please be aware that from the 1st December care out of hours will be provided by IC24 - please call 111 directly to access this care.

Feedback

If you, or anyone you know, have any physical or sensory difficulties in using the Practice facilities we welcome any suggestions from you to improve this.

Patient Group

Want to get involved or know more please contact the practice manager who will share your contact details with the chair of the group

Fees for non NHS work

Safeguarding Statement

Hassengate Medical Centre is committed to protecting Children and Vulnerable Adults and we will make their welfare our highest priority. Where additional support is necessary this will include working with other agencies. If you have any concerns about a child or Vulnerable adult please speak to us. Initially speak to our safeguarding deputy lead - Mr Russell Vine,

or if the issue is of a clinical nature then please talk to either Dr Szczekot in respect of a person aged up to 18yrs or Dr Murphy in respect of a person aged 18yrs or over. In an emergency please call either 101 – Emergency Services or Thurrock Council on 01375 652652 and ask for the safeguarding team

 


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(Site updated 18/11/2019)
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